Specialized for Travel Agencies and Medical Tourism Operators
Zendia is a coordination company based in Yokohama, Japan, specializing in comprehensive medical tourism services for discerning international clients. We provide end-to-end support for health-conscious travelers seeking premium medical care in Japan. Our packaged services cover all aspects of the Japanese experience: clinic selection, medical interpretation, transportation, accommodation, and post-examination follow-up.
We partner with travel agencies and medical tourism operators through a seamless B2B model. You serve your clients directly while we handle all coordination and on-ground support in Japan.
Full range of coordination services for medical tours in Japan
We are a coordination company with offices in Japan. We are not a medical institution. Our role is to organize all logistics in Japan: clinic selection, medical interpretation, transportation, accommodation, and follow-up support.
We refer clients to partner travel agencies who establish direct contracts with them. You offer our comprehensive service packages while we provide professional on-ground support in Japan.
We select medical institutions aligned with client objectives, plan appointments, and optimize travel routes for maximum efficiency.
We work with verified clinics and medical centers specializing in comprehensive examinations (人間ドック). We select the optimal institution considering budget, language preferences, and specific client requirements.
Our professional interpreters have medical training and ensure clear communication throughout consultations and procedures.
Our interpreters have medical education and experience in medical tourism. Support is available in Russian and English. The interpreter accompanies the client to all medical appointments.
We provide accurate translation of examination results, diagnostic reports, and medical conclusions into Russian or English.
All test results and doctor's conclusions are translated in a structured and understandable format. The client receives a complete package of documents in their native language.
We arrange comfortable private transfers between airports, hotels, and medical facilities for a seamless travel experience.
We arrange airport pickup, hotel transfer, and accompaniment during all trips to examinations. Drivers with experience working with international guests.
We select and book premium hotels that meet international comfort standards and offer convenient access to medical facilities.
We work with premium hotels meeting international comfort standards. Location is chosen considering convenient access to medical institutions.
Our dedicated coordinators provide personal support throughout the stay, ensuring comfort and addressing any questions promptly.
Our coordinator is available throughout the client's visit. We help resolve any organizational issues and coordinate schedule changes if necessary.
Upon request, we organize cultural experiences, guided tours, and other activities to enrich your clients' visit to Japan.
For clients wishing to combine a medical visit with a cultural experience, we organize excursions, visits to traditional places, restaurants, and other activities.
Important: This site is a temporary informational resource for finding partners. Detailed information about our services, work regulations, cooperation conditions, and other details are posted on our main site zendia.jp, which is under development.
Transparent process from first contact to long-term partnership
Provide basic information about your company and target audience, and let us know about your interest in partnership.
We schedule an online meeting to discuss cooperation forms, pricing, logistics, and answer your questions.
We conclude a contract with a clear definition of areas of responsibility, cancellation conditions, payment terms, and communication methods to minimize risks for both parties.
If you refer a client (or a client is referred from us) to organize a trip to Japan, we coordinate everything on the Japanese side: from airport pickup to receiving medical examination results.
We build stable and trusting relationships, provide support sought by clients and partner agencies, and contribute to the continuous growth of efficiency and business development of our partners.
Our advantages and quality guarantees for partners
Our main office is located in Yokohama. This ensures direct coordination with medical institutions and prompt resolution of any issues on site.
We work in Russian, English, and Japanese. Your clients will receive support in their native language at all stages.
Client personal information is handled with maximum confidentiality. We use data only for trip organization and do not share it with third parties without consent.
We work only with licensed medical institutions that have experience receiving international patients and modern equipment.
Our medical interpreters have many years of experience working with media, government tours, and medical examinations.
Clear commercial proposals in US dollars with detailed breakdown. Payment terms and cancellation policy are discussed in advance and fixed in the contract.
Visa requirements for entry to Japan depend on the applicant's citizenship. Tourist visas are free, but conditions depend on citizenship and other circumstances.
Zendia does not process visas or provide visa support. For visa requirements and application procedures, please contact the Japanese embassy or consulate in your country.
Ready to discuss partnership? Write to us
Partnership inquiries and general information
Response time: Within 1 business day
Languages: Russian, English, Japanese
For KITF attendees: If you are attending the KITF exhibition, include "KITF" in the email subject. We respond to such inquiries with priority during the exhibition period.
We conduct all business communication via email. Other channels (messengers, phone) are not currently available.